March 02, 2013

Case Studies - Pedicure ITEC and CIBTAC

These Case Studies have passed both ITEC and CIBTAC Beauty Specialist Exams. I've published these case studies only as a guideline, so please do yourself a favour and do not copy them, but rather try to come up with your own version. When you write your own case studies, you also learn at the same time and that in return will help you with your exam papers.




Clients profile/ Overall Nail/Cuticle condition:


Dagmar came to see me for a pedicure.  I greeted Dagmar in a very friendly manner and asked her to take sit for a minute and fill out the consultation form.

Dagmar is a counsellor,  home carer and mum of two boys. I then asked Dagmar, how she normally cares for her feet, and she explained to me that she unfortunately doesn’t pay that much attention to her feet.  Dagmar also explained that she has developed hammer toes in her twenties, but since she wasn’t experiencing any pain, she never looked into get them surgically removed. I noted hardened skin on the ball of the feet and on the heels.  Dagmar’s big toe nails are hard and thick and all nails showed a yellow discoloration. 


Details of treatment:

I then checked Dagmar’s feet for any contraindication and there were none, so I started the pedicure treatment.
I washed my hands with an antiseptic wash and disinfected Dagmar’s feel with a damp cotton pads and gel sanitizer.
I removed Dagmar’s old enamel from her toenails with cotton wool and enamel remover.
 I then used nail clippers to cut her nails straight across and then filed the toenails straight across with the emory board to take off any rough edges. I explained to Dagmar that filing toes straight across will prevent ingrown nails.  I also advised Dagmar to always use emory boards and not metal files, as they create heat in the nails which dries out the natural moisture and weakens them.
 Starting with the left foot, I took the tipped orange stick and put some cuticle cream on and massaged into the cuticles in circular movements and the feet were soaked in a basin of warm water.

I removed the feet from the water, dried them and used a rasp to remove dead skin on the Dagmar’s feet, and then I applied cuticle remover to each nail.

I used the hoof stick to lift any excess cuticle form the nail plate.
Using a cuticle knife, I used small circles flat against the nail from one side to the centre and from the other side to centre to remove any cuticle that was stuck on the nail plate, while I was making sure that the sure was wet.

Following this I told Dagmar  I was now going to massage her feet with massage oil.
Once massage was complete I removed any remaining oil with nail polish from each of nail. I explained to Dagmar that if the nail plate was not free from products then the nail base coat and enamel would not stick well and would produce a poor overall result.

Then I applied base coat and let it dry few minutes. After base coat has dried, I applied a Rimmel’s nail polish in fuchsia using only 3 strokes. I applied a second coat after the first one had dried. Once the enamel had dried, I then applied a top coat. I explained that the top coat would protect the enamel from chipping, scratching and help the Pedicure last longer.


Client feedback:

I asked Dagmar how she felt and if she had enjoyed the pedicure. Dagmar said that she already can feel the difference in her feet. They feel much softer and look smoother and she feels like she is walking on air. She also enjoyed the foot massage, and said that it has helped her to relax completely.  She was very pleased with the end result and adores the color of the nail polish. She also said that I had helped her understand more about foot care by explaining each part of the pedicure to her. She said she will defiantly follow my after-care advice, in order to reduce the build up of callus as much as possible. I arranged an appointment with Dagmar for another pedicure in four weeks time including paraffin wax treatment to further soften Dagmars’s horny layer on her feet.


Aftercare/Home care advice:

To make the best the newly pedicured feet, I advised Dagmar the following:
-          Wash feet daily and dry them thoroughly
-          Let your feet breathe, and soak them regularly
-          Use a pumice or exfoliant on a weekly basis to keep hard skin at bay
-          Wear cotton socks, and change them daily
-          Do not wear tight fitting shoes, tights or socks
-          Use foot cream daily to improve your circulation, and to keep your skin soft
-          Use foot spray as and when to refresh your feet
-          Use foot powder if your feet tend to sweat
-          Use an oily non-acetone polish remover
-          Use a base coat under polish, and a good quality top coat over polish to prevent chipping
-          Cut/file nails straight across, and keep nails a sensible length
-          Never use metal files
-          Drink plenty of water and eat well
-          Do simple foot exercise to keep joints supple
-          Return to your pedicurist for regular, professional pedicures at least once a month, for maintenance and further treatments
-          Further treatments include; Paraffin Wax, Hot Oil Therapy, Foot Treatment Mask


 Reflective Practice:

After Dagmar had left I returned my products to their appropriate place and discarded all waste. I cleaned and wiped the used equipment with surgical spirit and also returned them to their appropriate place.
I felt I had done a really good pedicure. My client care was friendly and knowledgeable, and my pedicure technique was professional. I felt I had assessed my client’s needs and as a result had successfully met my client’s expectations. I am very happy that Dagmar booked another treatment with me and she also promised to book any other beauty treatments with me.

********************************************************************************

Case Study 2
Pedicure with French Nail Polish


Clients profile/ Overall Nail/Cuticle condition:


Diana  came to see me for a pedicure with French polish.   I greeted her and asked her to take a seat and if she would read and complete a client consultation form.

Diana is a fitness trainer and she sometimes exercises up to 6 hours a day. I then asked Diana, how she normally cares for her feet, and she said that she gets regular pedicures, so every six weeks.  She also said if she wouldn’t be looking after her feet, she wouldn’t be able to exercise long hours.  
Diana nails are very strong and only slightly ridged.
The nail plate has a pink colour that suggests good circulation.  The nails have a natural oval shape, but are slightly uneven in length.

Details of treatment:

I checked Diana’s feet for any contraindication and there were none, so I started the pedicure treatment.
I washed my hands with an antiseptic wash and disinfected Diana’s feel with a damp cotton pads and gel sanitizer.
I then filed the toenails straight across with the emory board to take off any rough edges. I explained to Diana that filing toes straight across will prevent ingrown nails.  I also advised Diana always use emory boards and not metal files, as they create heat in the nails which dries out the natural moisture and weakens them.
 Starting with the left foot, I took the tipped orange stick and put some cuticle cream on and massaged into the cuticles in circular movements and the feet were soaked in a basin of warm water.

I removed the feet from the water, dried them and used a rasp to remove dead skin on Diana’s feet, and then I applied cuticle remover to each nail.

I used the hoof stick to lift any excess cuticle form the nail plate.
Using a cuticle knife, I used small circles flat against the nail from one side to the centre and from the other side to centre to remove any cuticle that was stuck on the nail plate, while I was making sure that the sure was wet.

Following this I told Diana  I was now going to massage her feet with massage oil.

Once massage was complete, I then started with the French Manicure polish, as agreed with Diana previously in the consultation,
Starting with Diana’s right foot I applied base coat using only 3 strokes and continued applying to the rest of the nail right to left.
Once right  foot was finished I applied base coat to the left  foot using same procedure.
Once the base coat had dried, again starting with the right hand I began applying the tip with my free hand, holding Diana’s toe either side of the nail and then slightly twisting her toe  in the opposite direction that I was applying the enamel.
I repeated this to left foot using the same technique.
After the tip has dried, starting with Diana’s right foot big toe nail I applied a Rimmel’s flash colour enamel using only 3 strokes and continued applying to the rest of the toenails right to left.
Once the flash colour enamel had dried, I then applied a top coat, again starting with the right foot and then the left foot. I explained that the top coat would protect the enamel from chipping, scratching and help the French Polish last longer.
  
Client feedback:

I asked Diana how she felt and if she loved the results of the pedicure. She also enjoyed the foot massage, and  she also loved the French polish.  She felt her feet looked much smoother and felt softer.  Diana promised to come back again for another pedicure.


Aftercare/Home care advice:

I advised Diana  the following:
-          Wash feet daily and dry them thoroughly
-          Let your feet breathe, and soak them regularly
-          Use a pumice or exfoliant on a weekly basis to keep hard skin at bay
-          Wear cotton socks, and change them daily
-          Do not wear tight fitting shoes, tights or socks
-          Use foot cream daily to improve your circulation, and to keep your skin soft
-          Use foot spray as and when to refresh your feet
-          Use foot powder if your feet tend to sweat
-          Use an oily non-acetone polish remover
-          Use a base coat under polish, and a good quality top coat over polish to prevent chipping
-          Cut/file nails straight across, and keep nails a sensible length
-          Never use metal files
-          Drink plenty of water and eat well
-          Do simple foot exercise to keep joints supple
-          Return to your pedicurist for regular, professional pedicures at least once a month, for maintenance and further treatments
-          Further treatments include; Paraffin Wax, Hot Oil Therapy, Foot Treatment Mask

 Reflective Practice:

After Diana  had left I returned my products to their appropriate place and discarded all waste. I cleaned and wiped the used equipment with surgical spirit and also returned them to their appropriate place.
I felt I had done a really good pedicure. My client care was friendly and knowledgeable, and my pedicure technique was professional. I felt I had assessed my client’s needs and as a result had successfully met my client’s expectations.




xxx Marina

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